02/05/2017

Terms and conditions

This post is also available in: esEspañol (Spanish)

This web and its contents are the responsibility of Gamisolution Diseño de Juegos S.L. Its registered office is in C/ Miranda de Arga 6, 5º C (28033 Madrid). It is registered with the Registro Mercantil of Madrid, tomo 348923, folio 50, sección 8, hoja M-627506, inscripción 1ª, CIF number B87594065 and intra-Community operator code ES B87594065.

Gamisolution Diseño de Juegos S.L. can be contacted through any of the following channels:

  • e-mail: gamisolution@gamisolution.com
  • Telephone: +34 698127504

Prices:
All the prices shown at the virtual store include taxes, but not shipping costs. Every cost is itemized on the receipt that is shown before the payment.

Shipments:
The shipments will be made the day after the payment. The articles are mailed through the state post service with the current official rates. The delivery period depends on the said entity and the consignee’s address. The usual period is 3 or 4 days for the Peninsula and one more day for the Canarian Islands.

These rates will also be applied for shipments outside Spain. However, the custom costs of countries outside of the European Union must be borne by the purchaser.

Purchase:
The purchase process is guided step by step from the “Store” section. The purchaser receives an order confirmation e-mail with the provided details. The language used in this process is Spanish or English.
Once the purchase is done, we only keep the details which allow contacting the purchaser (e-mail, etc.). If there is any error or change in these details, you can contact Gamisolution Diseño de Juegos through the e-mail above.

Summarily, the process is as follows:

  • The articles are selected in the “Store” section, then they are added to the cart.
  • You can continue purchasing by repeating the process. Otherwise, the order is actioned.
  • Introduce the shipping address, the invoicing data, and a confirmation e-mail.
  • Choose a payment method: PayPal or bank transfer.
  • You will receive your order within 3 or 4 days.

Permitted payment methods:
Permitted payment methods are bank transfer and payment through making a deposit in our PayPal account.

Refunds:
No refunds will be allowed. If you have received a defective product for reasons attributable to Gamisolution Diseño de Juegos, you can contact us through our e-mail gamisolution@gamisolution.com

Personal Data Protection policy:
In compliance with the Organic Law 15/1999, dated 13th December 1999, on the Protection of Personal Data, we inform you that the contact details hereby provided shall be included in a file owned by Gamisolution Diseño de Juegos SL.

In that sense, we inform you that we collect and process data with the purpose of solving the queries about the contents of this web and shipping products to our customers.

By registering in this web, you express your consent for data provided to be included in an automatic file owned by Gamisolution Diseño de Juegos SL. Likewise, registration in this web implies acceptance of its privacy policy.

Anyway, you can exercise your rights of access, rectification, cancellation, and opposition determined by law by sending an e-mail to gamisolution@gamisolution.com or a letter addressed to Gamisolution Diseño de Juegos SL, c/ Miranda de Arga 6, 5º C – 28033 Madrid.

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